YOUR DATA. YOUR CHOICES.

Privacy controls without the mystery.

Understand your choices about cookies, marketing and personal information—and find the right route for making a privacy request.

Cookie choicesControl non-essential website technologies
Marketing choicesUnsubscribe or object to direct marketing
Information rightsAsk to access, correct, erase or restrict data where applicable
Independent guidanceContact the ICO for advice or to raise a concern

START HERE

Choose the control that matches your request.

Privacy requests are not all the same. Changing cookie consent affects technologies used on a browser or device. Unsubscribing affects marketing messages. A data-rights request concerns personal information held about you.

The options below explain the quickest route. Rights can depend on your location, our reason for using the information and whether a legal exception applies.

01Cookie preferences

Use the privacy or cookie control shown on the website to accept, reject or change non-essential cookie categories. Essential technologies required for core site functions cannot be switched off through consent controls.

BROWSER & DEVICE CHOICE
02Direct marketing

Use the unsubscribe link in a marketing email or contact us to object. If you object to direct marketing, we will stop using your personal information for that purpose.

Request a marketing opt-out →
03Your information rights

You may have rights to access, correct, erase or restrict personal information, object to certain uses, or request portability. These rights are subject to legal conditions and exemptions.

Make a privacy request →
04Independent guidance

If you are unhappy with how we handle personal information, contact us first so we can investigate. You also have the right to complain to the Information Commissioner’s Office.

Visit the ICO website →

UK DATA RIGHTS

What can you ask us to do?

Not every right applies in every situation. We will consider the request under applicable data-protection law and explain our response.

ACCESSSee your information

Ask for confirmation and a copy of personal information we hold about you.

CORRECTFix inaccuracies

Ask us to correct personal information that is inaccurate or incomplete.

ERASERequest deletion

Ask for erasure where the legal conditions apply. Some records may need to be retained.

RESTRICTLimit certain use

Ask us to restrict processing in circumstances recognised by law.

OBJECTObject to processing

Object to direct marketing absolutely, or to certain other processing based on your situation.

PORTRequest portability

Ask for eligible information in a structured format where this right applies.

MAKING A REQUEST

Help us find the right records.

Email us with the type of privacy request, your name, the email address used with Print Zoo and enough information to identify the relevant account or order. Do not send identity documents unless we specifically request them through an appropriate route.

We may need to verify identity before disclosing or changing personal information. We will only request information reasonably needed for that purpose.

THE UK PRIVACY FRAMEWORK

Clear rights. Sensible controls.

Our approach is guided by UK data-protection and electronic-communications rules. These work together to protect personal information and give you meaningful choices.

01UK GDPR

Sets principles for using personal information fairly, lawfully and transparently, and provides rights over your data.

02Data Protection Act 2018

Supports and supplements the UK GDPR, including rules and exemptions that apply in the United Kingdom.

03PECR

Covers areas including website cookies and electronic marketing alongside the wider data-protection framework.

04The ICO

The Information Commissioner’s Office is the UK’s independent regulator for data protection and information rights.

GOOD TO KNOW

Choice does not always mean deletion.

01

Marketing suppression

We may keep limited details on a suppression list so we remember not to send marketing again.

02

Order and legal records

Some information may need to be retained for contracts, tax, accounting, disputes, fraud prevention or other legal obligations.

03

Cookie scope

Cookie choices can be browser- and device-specific. A choice made on one device may not automatically apply elsewhere.

04

Identity checks

We may ask for proportionate verification to protect information from unauthorised access or deletion.

STILL UNSURE?

Tell us what you want to change.

We will help identify the appropriate privacy route and explain any information needed to handle the request.